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Robbery Suppression & Apprehension -- The SAFECATCH Strategy
(Presented By: Dana Turner)
The institution's Security Director is responsible for developing and managing the institution's Security Program -- and the Security Program must contain policies, procedures and a training program that addresses robberies.  | WEBINAR TIME:
11:30AM - 1:30PM PT
12:30PM - 2:30PM MT
1:30PM - 3:30PM CT
2:30PM - 4:30PM ET |
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The number of robberies rhythmically increases and decreases in every region of the country -- after all, robbery is a business crime that's subject to business cycles. Traditional robbery training has neither reduced the number of robbers nor reduced the number of robberies in any significant way. The need for a more effective robbery training program has remained unfulfilled, however. Until now.
The Seattle Division of the FBI has promoted the program and made it widely available SAFECATCH Bank Robbery Suppression & Apprehension Program, a robbery prevention and response program that is designed to reduce both the number of robberies and the number of robberies each offender may commit. Incorporating the same safety procedures as traditional robbery training programs, SAFECATCH also suggests several enhanced practices that have been shown to make robbers leave the institution before committing the robbery -- while enhancing law enforcement's ability to apprehend both successful and unsuccessful robbers. All this without contributing to events that would cause injuries to employees and customers. When developing this program, the Seattle Office of the FBI researched bank robberies from 1996 through 2006 where an act of violence occurred -- including assaults, hostage situations or a person's death. Research did not reveal any situation or circumstances where a robber entered the bank posing as a customer, was then treated like a customer and the robber subjected that employee to violence. And there are no reported instances since that research was conducted.
SAFECATCH is widely available to all law enforcement agencies and financial institutions. There is no confrontation aspect within the SAFECATCH program. The strategies suggested accomplish one of two things: they either demonstrate excellent customer service that opens the door to build a business relationship -- or they provide a potential bank robber with a moment of pause and an excuse to leave the bank unobstructed, thus preventing a robbery. SAFECATCH is a two-pronged bank robbery suppression program. The "SAFE" prong is a preventive measure and the "CATCH" prong safely partners bank employees with law enforcement agencies. Together, they bring a modernized and comprehensive plan to the financial services industry that creates an environment that safely empowers employees to make a positive difference regarding robberies.
This presentation provides a logical and strategic model that's designed to help the institution's Security Officer and all of the institution's employees to develop and manage an improved robbery suppression environment. By understanding the cause and effect relationships between the institution's security devices, policies and procedures and training programs, managers and executives may also better support the Security Officer in designing and implementing a standardized, institution-wide robbery prevention and response process. This presentation is designed as a "turnkey" solution to required robbery training -- a "baseline" solution that may be used to train every employee group within the institution.
Presentation Topics
Brief history of SAFECATCH, including statistics
The acronyms SAFE and CATCH and how to use them, including:
- Scan
- Alert
- Friendly
- Exit
- Call
- Action
- Tactical
- Cash
- Help
Special considerations
Summary
Presentation Objectives
This presentation is designed to help you:
Conduct an initial and continuing robbery risk assessment
Determine if your traditional robbery training program is appropriate and effective
Determine the most effective types of training
Identify employee classifications that should receive different levels of training, including executives and board members
Identify policies, procedures and training techniques that should be retained, modified or eliminated
Make recommendations that will likely enhance employee and customer safety
Gain the necessary support from your board of directors, other department managers and staff
Prepare the tools that both the institution and the trainer may use to defend themselves in the event of a legal action
Presentation Audience
Security Officers
Directors
Auditors
Human Resources Managers
Training Managers
Compliance Officers
Retail Operations Managers
Facilities Managers
Presentation Tools
FBI's SAFECATCH training materials, including:
Study results (Word document)
Financial institution strategic security partnership plan (Excel spreadsheet)
Training workbook (Word document)
PowerPoint slide presentation (PowerPoint document)
Learning-To-Go leader's guide
About the Speaker:
Dana Turner is a security practitioner based in Pipe Creek, Texas. Dana has served as a law enforcement officer in several capacities -- including the investigation of business and banking crimes -- and he is celebrating his 38th year of crime and emergency services. As a speaker and conference facilitator, Dana has delivered thousands of platform, telephone and Internet presentations. He has designed and participated in continuing education programs offered by state and national banking and credit union associations, state and federal examining and law enforcement agencies -- and state and national security, audit and human resources organizations. Dana also served as the primary business continuity instructor for the FFIEC for several years.
More information...
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888-229-8872