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Deposit Notices: It's Not Easy
(Presented by Lucy Griffin)
It can be tempting to think that giving deposit notices is a slam dunk. After all, we have those pre-printed deposit account disclosures. That crafty document has everything required by Truth in Savings and more besides -- doesn't it?  | WEBINAR TIME:
11:30AM - 1:30PM PT
12:30PM - 2:30PM MT
1:30PM - 3:30PM CT
2:30PM - 4:30PM ET |
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Unfortunately, giving customers information about their deposit accounts isn't quite that easy. We have to know more than "give them the booklet." We have to know what is included in the disclosures and what other disclosures should be given. It also helps to know why customers need the information and how to explain it. In short, we need to know what information to give them and how to explain it when customers ask questions.
We'll go through the disclosures, one by one, explain what each one tells the customer and when it should be provided to the customer. As we discuss each disclosure, we will also identify common violations for that disclosure and suggest ways to avoid them.
In this webinar, we'll cover disclosures required by:
Regulation D
Regulation DD
Regulation E
BSA
Privacy
FCRA -- including the new FACT Act requirements
Who Should Attend:
New Account Representatives
Branch Managers
Customer contact staff
Compliance staff
Auditors
About the Speaker:
Lucy is Editor of Compliance Action and President of Compliance Resources, Inc., a company offering compliance support and services to banks. She is also a Senior Associate of Paragon Compliance Group, a company dedicated to providing compliance training. She has more than twenty-five years of experience working with regulatory agencies and financial institutions. Her extensive work experience with regulatory agencies includes the Federal Home Loan Bank Board, the Board of Governors of the Federal Reserve System, and the Federal Trade Commission. As the manager of the Compliance Division of the American Bankers Association, she worked directly with several of the association's banker committees and with regulatory agencies to identify compliance priorities, and to produce resources and programs.
More information...
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888-229-8872