Previously Featured
Archived Webinars
LIVE 2 Hour Training Programs
Audio & Slides delivered completely over the Internet
(Audio via phone also available)
Early Bird Rate of $245 trains a conference room full!
PLUS receive 30 days of UNLIMITED access to the archive for each registered location!

May 5, 2015 - Sixty Critical Steps to Handle Delinquent and Abandoned Boxes
Presented by David McGuinn
Questions regarding the collection of past due box rent, drilling delinquent boxes, securing drilled and inventoried box contents, reporting abandoned property to our state authorities and many other legal and compliance issues have caused great concern and confusion for the safe deposit industry. At this workshop you will receive current information, step by step procedures and an in-depth explanation about how to handle these issues and how they impact on your financial institution and your safe deposit box renters. Learn more.

May 14, 2015 - Compliance Management Risk Assessment: Same Tune, Different Lyrics
Presented by Patricia Cashman
Risk assessment…Can you go a week, or even a day, without hearing that phrase? As the compliance officer, you are required to have a risk assessment for AML, Remote Deposit Capture, ACH processing, OFAC, Identity Theft Red Flags, CIP … the list goes on ad nauseam. Now, add to the list attempting to navigate the new CFPB regulations. Which ones apply to your financial institution and which ones can you safely ignore? With all of this, perhaps you should do a risk assessment before deciding whether or not to go to work today! Learn more.

May 14, 2015 - Keeping My Stuff Safe - Technological Advances to Improve Security - What's Available
Presented by Susan Orr
The technology age has brought a plethora of products and services that have changed how we live, work, and play. We can do just about everything without ever leaving our homes. Personally we can buy groceries, do our banking, and buy just about any product you can imagine. Technology advances have also combined the multiple devices we have grown to love and just can't be without like smart phones, blackberries, MP3 players, iPads, and tablets. When it comes to electronic data, over 90% of all a companies assets are created, stored, processed, and transmitted electronically. From a banking perspective, banks have become the leader in implementing technology. Unfortunately, all these advances have come with a price and the need for security, and monitoring is imperative. Fortunately, there are also technology advances that help protect information, and keep my stuff safe. Learn more.

May 20, 2015 - Knock Your In-House Compliance Training Out of the Park!
Presented by Honey Shelton
Ready to hit a home run with your compliance training? Learn from the country's top train-the-trainer expert how you can create Compliance Training that is memorable, remarkable and meaningful. Tune in to learn what needs to happen so you can build and deliver compliance training that STICKS. There is mandatory training that the bank must provide and that the staff must attend. This webinar can help you put a stop to all the cringing and dread associated with in-house Compliance training. Honey Shelton will show you methods, techniques and tips that you can put to use to elevate the quality and retention of Compliance Training. Learn more.

May 27, 2015 - Compliance Management – Phase 1, your Program and Training
Presented by Andy Zavoina
In the wake of Dodd-Frank it is evident that there are many new compliance officers and many new compliance programs. If you are starting or restarting a compliance program it's time to begin with the fundamentals. Does your compliance program include all the necessary elements? These foundations of the program are fundamental for long-term success. Join Andy Zavoina as he discusses the key elements in a compliance program, from getting buy-in from senior management to reporting your results to the board. Learn more.

June 23, 2015 - The IRS and TINs: The High Cost of Name Mismatches
Presented by Deborah Crawford
Received Your CP2100? Facing a $20,000 fine for name mismatches?

If your institution received the IRS name mismatch list, you must follow the B Notice Process to avoid being fined. If not you will then receive the 972CG penalty letter and must follow that process. Need to know more? This program will take you through the ins and outs of managing your account opening, reporting and reconciliation process on taxpayer identifications numbers. Learn more.

August 5, 2015 - HMDA - Beyond the Input
Presented by Patricia Cashman
Submission of the 2014 HMDA LAR is but a distant memory. Nothing HMDA-related to think about until the Disclosure and Aggregate Reports are available later this summer. Right? WRONG!!!! There are a myriad of reasons for looking over your HMDA data now! Fair lending; Marketing; Cross-selling; Expansion. These are just some of the gems waiting to be discovered within your HMDA LAR. Learn more.

Registration Policy
Each registration is valid for a single connection at a specific location within a given financial institution. Multiple people from the same financial institution may view the program within a conference room using the one connection. If there are attendees from different financial institutions attending they must each have a separate registration.

Multiple Location Discounts
Multiple location discounts are offered if a financial institution wishes to access the training program from different branches or other locations. For example, the first registered location cost is $245 and the second is $125. You can calculate the additional cost for each additional location on the registration page by selecting the number of locations you need to register. In order to take advantage of the multiple location discount the registrants must be from the same financial institution domain.

Certificates of Attendance
Certificates of attendance are issued in the name of the registrant. If additional people from the same financial institution are in attendance at the registered location you can request additional certificates after the webinar by emailing Those certificates are only valid for people in attendance at the registered location.